Refund Policy
At MAHRAM, we want you to feel confident and satisfied with your purchase. If for any reason you’re not happy with your order, we do offer refunds under the conditions below
Eligibility for Refund
- A refund can be requested within 3 days of receiving your parcel.
- The item must be unused, unworn, unwashed, and in its original condition.
- All tags, packaging, and accessories must be intact.
Non-Refundable Cases
Items that have been used, worn, washed, damaged, or altered in any way.
Requests made after the 3-day window.
How to Request a Refund
Contact us within 3 days of delivery with your order details and product photos for verification.
Once approved, we will guide you through the return process.
Refund Process
Refunds will be issued after we receive and inspect the returned item.
The refund will be processed through the original payment method or another method communicated to you.